Home

Reviews

Posted On: 6/8/2022

Place keeps getting more expensive, but keeps getting worse!

A complaint I copied and pasted. To whom it may concern: Enjoy... Ok, so it wasn't my noisy rude former-neighbor stomping around on my sealing for several days; IT'S YOUR MAINTENANCE TECHS! I ?Find it a little ironic that you all want to keep raising my rent, and the living conditions KEEP GETTING WORSE! FYI I OFTEN WORK NIGHTS FEEDING PEOPLE FOR A LIVING, AND WHEN I'M HOME I WANT PEACE AND QUIET! It's bad enough that I can't walk my dog without being harassed by Creepy Old Men Like that guy Tommy, and druggy transients, but when I can't get rest because of the Constant noise form the apartment above me I Am Very Upset! Further more I was told very rudely that I cannot pay my rent via check; which is strange because I hear that Tweeker neighbors can go get a money order at King Supers, but you won't take a check from me and my credit union. So I paid rent via this online system, was overcharged by about $40, and I find it a strange coincidence that my debit card got hacked, someone tried to spend $200 at a walgreens, and subsequently my only debit card had to be blocked. It's going to take up to 10-business-days to get it replaced. AGAIN: MY RENT GOES UP, AND THINGS KEEP GETTING WORSE HERE! I AM VERY UPSET! AND YOU WONDER WHY I PREFER TO HAND A PAPER CHECK FOR THE EXACT AMOUNT DUE ON A PAPER BILL. I think the New manager who is rude and insensitive owes me an apology instead of the usual lecture. And maybe just maybe I'd like some compensation for the Lack of PEACE AND QUIET... Have a nice day... >:(

By: Michael Williams Verified Resident

Source: Property Site Read Property Manager's Response

Hi Michael, Thank you for your feedback. We were not aware of any neighbors harassing you or being loud. It is company policy we do not accept paper checks. We can accept online payments or certified funds. To avoid a large fee, we can help you set up a bank account or debit card on your resident portal or you can bring in a money order for your balance. Please contact us or reply to the email we sent you to set up a meeting where we can find solutions to the issues you are experiencing. Thank you, Featherstone Management (719) 597-5661

Posted On: 5/15/2020

New home

Just moved in from another city we were welcome at first sight... friendly quick reliable finally nice to say we have our first Appartment. Thank you.

By: Cody Cordova Verified Resident

Source: Property Site Read Property Manager's Response

Hi Cody! Welcome to Featherstone! Thank you so much for your kind words. We are happy to hear that your adjustment to apartment life has gone well. We are always here if you need anything! Kind Regards, Gabrielle, Community Director

Posted On: 1/2/2020

Thank you

I appreciate the effort management has made when dealing with situation that have come up.

By: Reenie Sewell Verified Resident

Source: Property Site Read Property Manager's Response

Great feedback! Thanks so much for posting and letting us know that you are enjoying your home at Featherstone Apartments. We appreciate the 5 star rating along with your kind words:) We promise to always listen! Take care, Reenie.

Posted On: 11/1/2018

wonderful place to live.

This is value for your buck. Maintence is quick and done well. Simon and Richard are always accessable and friendly. The Management is profesional, approachable and very nice.

By: Maureen Caperton Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the positive feedback, Maureen! I am glad to hear of the items you liked and we agree, the Featherstone team is awesome! I will be sure to pass along your words of encouragement to the team. Kind Regards, Weidner Customer Service

Posted On: 5/11/2018

Not bad, some areas need work, but nothing pertinent.

I enjoy living here next to the park. The one bedroom floor plans are surprisingly large and the bathroom is nice. Some areas could be updated such as cabinets and counters, but it is not an issue. I enjoy taking my dog out when others are considerate by having their dogs on a leash if it has aggressive tendencies. My only complaint is when residents smoke weed in right outside the building. The smoke travels and will come into other apartments.

By: Kali Braschler Verified Resident

Source: Property Site

Posted On: 4/3/2018

For the price this place is a great deal.

This place is peaceful and clean, great place to live.

By: Joel Ortega Verified Resident

Source: Property Site

Posted On: 2/1/2018

I think it feels very homey

It is nice, quiet, and the staff is excellent. They have been quite helpful with the moving in process and on top of things.

By: Payton Ptacek Verified Resident

Source: Property Site

Posted On: 1/29/2018

parking is wonderful

Nice quite place

By: Maureen Caperton Verified Resident

Source: Property Site

Posted On: 1/11/2018

Good starter

Good staeter up place to live

By: Thomas Parr Verified Resident

Source: Property Site

Posted On: 1/7/2018

Review

Peaceful, quiet, drama free, clean. Pet friendly

By: Brendalyn Moore Verified Resident

Source: Property Site

Posted On: 12/29/2017

Pretty good

For what we are paying for it is pretty decent however the office needs to be more wheelchair accessible.

By: Emmanuel Finley Verified Resident

Source: Property Site

Posted On: 12/27/2017

Above average compared to apts in the area

I love it here...just keep to yourself.. Neighbors are good..

By: Brandan Archulet Verified Resident

Source: Property Site

Posted On: 11/18/2017

Great

Its nice. Very clean. The office manager is very good at responding to calls and messages and problems in the apartment in a timely manner

By: Josiah Spears Verified Resident

Source: Property Site

Posted On: 11/1/2017

This place was a god send. From the grounds to all the

Featherstone is a wonderful place to live. Great neighbors. Beautiful view very clean. I'm a 27 year military veteran and I would recommend to all what an awesome place to live. I love it here. Thankyou. Manager Kobey the old maintenance guy J to the new one Sam. Blessing to be here. All very professional and very personable. I feel at home. Thankyou.

By: Marie Rodriquez-Carrillo Verified Resident

Source: Property Site

Posted On: 10/31/2017

Feather Stome

Cool place, man.

By: Trenton Lambert Verified Resident

Source: Property Site

Posted On: 10/3/2017

Are car was broken into and to many homeless and random

You need to gate up the parking lot there alot of homless around the dumpster who walk straight in from the park since there is no fence and there's a ton of random people who I think don't even live here loitering in the parking lot during the day even sometimes at night

By: Victor Sanchez Verified Resident

Source: Property Site

Posted On: 6/1/2017

Pretty good

By: Delaney Steele Verified Resident

Source: Property Site Read Property Manager's Response

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 5/3/2017

Great Location

It is quiet and peaceful. Best place I've lived since I moved to colorado springs.

By: Shavondae Harrison Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 1/1/2017

property as in the grounds up keep Could use some upke

I would say its not too bad. Yet not sure of how things are ran but feel the pool area should be locked and tenants have a key to the gates. Last summer people who don't live here and underage at that were able to come and swim and cause problems and make alot of noise. Disturbing the tenants who live here, very annoying. Even to the point tenents didn't want to go too the pool.

By: Mary Ann Szyperski Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 12/31/2016

Very quiet, and reasonable

I enjoy this place, its very quiet and the Jamie in the office is awesome

By: Kenneth Capell Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 9/27/2016

Not bad for the price.

Decent for the price. You give up some amenities like AC and a dishwasher, but its clean, quiet, and the neighbors aren't obnoxious. Also, it's like the one apartment complex I could find in Colorado Springs at this price point that doesn't have roach or bedbug infestations. The maintenance people are also quit to fix problems after you report it to the property managers. The one draw back is the apartment complex across the street Summer Grove is a hellhole and there are degenerates who loiter all day and night in front of it... though that's not really Featherstone's fault.

By: Matthew Asher Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 9/13/2016

Featherstone

This apartment is in a decent area of town. The staff is ok. I wish the grounds were kept up more or the residents respected the fact that dog poop and cigarettes should be disposed of. There are some sketchy people who live here. I dislike the fact that the apartments do not have AC and the bathrooms do not have a vent. I also ended up hurting myself pretty badly on a stairway that was not even which really sucked.

By: Samantha Brescia Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 8/16/2016

It's not bad.

I like the area a lot. I was under the impression that the only utility bill which I'd be paying for was the electric bill, and I thought the utility bill was part of the monthly rent. Also, in my closet I was told by the main office that maintenance would replace the lightbulb in my closet area. I received an email saying that it was done, however it was not done and I had to go buy a bulb myself. Not a big deal, but just simply didn't like being told something that wasn't true. Outside of those concerns I enjoy where I live.

By: Samuel Reed Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 8/5/2016

Good starting point but many flaws

I moved here in October of 2015 from out of state and didn't really have many options, as my savings were limited and I have a dog. As a single individual, for a while it meant my needs pretty well, other than the fact that some things agreed upon while signing were never maintained throughout my stay here... no security patrols and safe parking as discussed which led to my vechicle being broken into I frequently had to complain about loud Neighbors, trash problems and general upkeep in the apartment... honestly for what it is, it works. the rent is cheap, it's liveable and it's a good starting point for someone who doesn't have many options or is just new to the area. other than that I really would not recommend any long-term stay here.

By: Arianna Pratt Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 5/3/2016

I really enjoy living here

Personally, living here has been an all around good experience Yes, I can hear our neighbors pretty well when they are playing loud music movies but not enough to drive me crazy. All the staff has been very kind and helpful from the moment we started our application process. I love our little apartment, I think it is cozy and a perfect place to start.

By: Cameron Komrofske Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 4/5/2016

Great Place to Live, However No Management Engagement

"We couldn't be happier with the apartment itself Quiet, peaceful, safe, and a great view. All in all, the feel of this place is home. The one part currently lacking is consistent availability of the Apartment Manager. It seems as if she is never in the office. We go to the office an or so before the closing hours listed, but the Office is locked up with lights out.No signs are present to indicate if it is closed early or off showing an apartment. The Manager appears insensitive to our concerns. Maintenance is awesome. He is always available via request on the portal and always does great work. Parking has become something of an issue. There are 3 derelict vehicles sitting in the lot even though we were all warned that a towing company would be by to remove such vehicles after notice. "

By: Joshua Mullins Verified Resident

Source: Property Site

Hi Delaney, thanks so much for the feedback, we appreciate hearing from our residents and value your review. Welcome home! Best, Weidner Customer Service

Posted On: 3/3/2016

Apartment Review

I really liked living here at first, but as time went on it became an unplesent place to live. Management was changing so much, you had no idea who to talk to. The noise was horrible, 7 in the morning people would be blaring music so loud it would constantly wake me up. The landscape is not ideal. This place is not very wheel chair accessible, my best friend could not come over due to it being too difficult for her to get into my apartment as well as there only being one ramp that is blocked most of the time by cars parking there.

By: Amanda Cleveland Verified Resident

Source: Property Site Read Property Manager's Response

Hello Amanda,I appreciate hearing your feedback and thank you for taking the time to post your feedback. I'm so sorry to hear that you have experienced noise issues. If anything of that nature is still happening for you please be sure to let the on-site team know so that they can document the incident and assist you.Take good care,Kristie - Weidner Customer Service

Posted On: 2/26/2016

Great and safe place to live - plus we have a pool

I have lived here since 2014 and I have enjoyed it. I had worked closely with Shun and he was amazing always took care of any issues - we now have a new girl I just have not had a reason to work with her but I hear she is great as well.Jason the maintenance guy is always super helpful and very efficient - always has a smile on his face and asks how you are and if everything is good - plus my dog likes him. Many of my neighbors have lived here for 5-10 years. It is definitely an older group of people who live here or families for the most part which is great because it is quiet and we don't have any crazy issues occurring which is great They just updated our apartments with new Windows. I am really enjoying living here.

By: Katherine Perry Verified Resident

Source: Property Site Read Property Manager's Response

Hello Katherine,Thank you for posting feedback of your time with us. I am happy to know that you are enjoying your home along with the on-site teams. We value your residency along with your choice to make your home at a Weidner community.Kind regards,Kristie - Weidner Customer Service

Posted On: 2/21/2016

nice property

love the complex management and maintenance is horrible

By: Jackie Surber Verified Resident

Source: Property Site Read Property Manager's Response

Hello Jackie,Let's connect at your earliest opportunity to discuss your experience and any issues that you may have encountered with the on-site teams. I am sorry for any frustration you are feeling - please contact Wendee in our Customer Service department at 855.411.9343 or [email protected] so that we can work toward improvement.Thank you for your time,Kristie - Weidner Customer Service

Posted On: 2/19/2016

Great, quiet place

Quiet and peaceful

By: Nicholas Ziebert Verified Resident

Source: Property Site Read Property Manager's Response

Hello Nicholas,We value your choice to call Featherstone your home and are glad to know that you are enjoying the peace and quiet of the community.Take care,Kristie - Weidner Customer Service

Posted On: 2/9/2016

Nothing Impressive

Lots of dog poop on the premise. Snow is not shoveled for at least 2 or 3 days after it snows. It's an alright place to stay if you are in between places. Much better than the surrounding apartments, but they are nothing impressive.

By: Adam Houlton Verified Resident

Source: Property Site Read Property Manager's Response

Hello Adam,I appreciate hearing from you and if you have interest in discussing your experience in further detail or are in need of assistance, I do encourage you to contact our Customer Service department directly. Please feel free to connect with Wendee at your earliest opportunity at 855.411.9343 or [email protected] Thank you for your time and we look forward to hearing from you.Kind regards, Kristie - Weidner Customer Service

Posted On: 2/1/2016

Not a good community

Not the best community. They usually fix things but only after you argue with them. Apartments are a little run down. New laundry room is dirty. Rent is high for what you get. Some neighbors are loud late at night. No community clubhouse or events. Not a friendly community.

By: Heather Contreni Verified Resident

Source: Property Site

Posted On: 10/30/2015

Awesome, caring, attentive staff, great place to live

Shun and staff listen to any concerns and promptly take care of any issues you may have. Know some of my neighbors who are friendly and ready to help. An awesome community of people

By: Barbara Sauvola Verified Resident

Source: Property Site Read Property Manager's Response

Hello Barbara,I'm Kristie from the Customer Service Department and I am so happy to hear that you have had such a great experience with the on-site team and within the community. Welcome home!Kind regards,Krisite

Posted On: 7/23/2015

I love it here

I moved into Featherstone Apartments a year ago. It was my only option at the time because I needed a place right away. And I do not under any circumstance regret it. The staff including landlord Shun are incredible. They work with you. They help you. They support you. The apartments are a great size. It's quiet. Everyone is efficient. The maintnence crew goes above and beyond. I can not picture myself living at anothet apartment. I just renewed my lease. And I'm proud of it. I highly recommend Featherstone.

By: Sasha Williams Verified Resident

Source: Property Site Read Property Manager's Response

Hello Sasha,I am so happy to hear that you are loving your apartment home and the staff - we think both are pretty super as well! We value your residency and than you for posting.Kind regards,Kristie - Customer Service

Posted On: 7/16/2015

I've been here since 2000, that pretty much says it all

Well, I've been here for 15 years and gone through a lot of managers. The only two that stand out are a man named Jeremy and my current one Shun. Shun is young but he is very amiable and he knows his job. As a matter of fact he is the best manager besides Jeremy that this place has had sine I've been here. Thank You.

By: Greg Saenz Verified Resident

Source: Property Site Read Property Manager's Response

Hello Greg,Thanks so much for your review and it is great to hear that you have chosen to reside with us since 2000. I can agree on Jeremy and Shun - we think they are pretty super as well! We value your residency and wish you a fantastic summer!Kristie - Customer Service

Posted On: 7/14/2015

Great

life

By: Sean Coyle (emp) Verified Resident

Source: Property Site

Posted On: 9/17/2014

okay

I am comfortable but the rent slowly raising is a bummer. these apartments are not worth $600-$700.

By: Anyeesa Figueroa Verified Resident

Source: Property Site Read Property Manager's Response

Hi Anyeesa, this is Wendee from Customer Service. Thank you for letting us know about your concerns and giving us the opportunity to improve. Wendee

Posted On: 3/4/2014

It Rocks

Literally .. there are rocks everywhere you look, even where you would normally expect to see grass lawns. I have not seen one single bench in the place so which I think is probably something the leasing office can work on. Many of the sidewalks are very narrow -- this is NOT a good place to live if you use a wheelchair or scooter. This aside, however, the apartments themselves seem to be well-designed and the community is basically a safe one, walking distance to all kinds of shopping.

By: Richard Frantz Verified Resident

Source: Property Site Read Property Manager's Response

Hi Richard, this is Wendee from Customer Service. Thanks so much for the feedback, we appreciate hearing from our residents! Iâ??m glad to hear you like calling your community home, Iâ??ll take note of the items you noted for improvement and will make sure your community is aware of them as well. Thank you again for giving us the opportunity to improve, and letting us know about your concerns. {Wendee}