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Posted On: 1/19/2021

Great place to live

Been here a year and a half and it's been great. Maintenance is excellent. Good location, close to shopping (Safeway right across the street) We have a lot of deer walking around right next to the building. Lots of outside parking and garage parking is available for a reasonable charge. Some onsite storage available for a very low price. Nice view of the mountains. We plan on being here for a long time.

By: Roy Bearden Verified Resident

Source: Property Site Read Property Manager's Response

Hi Roy, This review brings a smile to my face! Thank you so much for taking the time to provide us with your feedback. We are all happy to know that you and your family are loving your home with us! Please let us know if you need anything:)

Posted On: 11/1/2020

Smoothe transition, gorgeous area.

The whole process of setting up a lease and moving in was a breeze. The staff are amazing and quick to resolve any issues. The area is quiet and beautiful with lots of hiking trails and convenient necessities very close by. Eagle Ridge was definitely a solid choice.

By: Joseph Lee Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for the kind words, Joseph! We're so glad you had a seamless move in. We're here for you should you ever need anything!

Posted On: 10/7/2020

Maintenance experience

I just moved here and had an issue with the fridge. Maintenance was great and extremely friendly. They were quick as well as efficient. Very great.

By: Samanthia Castona Verified Resident

Source: Property Site Read Property Manager's Response

Hello Samanthia, Thank you for the review. We hope you are loving your new home in Eagle Ridge! We are very happy to have you as a part of the community! Let us know if you find yourself in need of anything!

Posted On: 9/2/2020

Awesome customer service

The staff & maintenance team are really awesome. They are very friendly & always willing to help. When you receive good customer service it can always make your experience better. Because of the customer service we choose to sign another lease & didn't move.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Thank you for the positive feedback! We are so happy to hear that we are able to provide you and the Eagle Ridge community great customer service!

Posted On: 7/5/2019

We love it here

We're new to apartment living so didn't know what to expect. The staff is helpful and responds to every inquiry. Michael has been extremely helpful in answering our questions, getting storage, etc We had some heavy furniture to get off a rental truck and into the apartment and Ken and two other employees took it up to the room for us. We look forward to being here for a long time.

By: Roy Bearden Verified Resident

Source: Property Site Read Property Manager's Response

Hi Roy, thank you for the post! Welcome to the community we are so happy you chose to make your home with us at Eagle Ridge. We appreciate all your kind words and look forward to hearing from you again!

Posted On: 6/27/2019

Your Staff is the key

I love that you have Zach, Shaylynn, and Ken (maintenance lead). Truly since they’ve been on staff; my wife and I have seen an enormous difference. Zach came first, and I believe he brought Ken onboard. That was the first major change, our heating was out, for almost 2yrs., then Ken came onboard, and we have been comfortable and warm every since. Then they brought ShayLynn onboard, and her smile, professional attitude, and her kindness has made the difference. Keep them, and we will be extremely happy and very much appreciative. We love them.!.!.!

By: Leroy Phillips Verified Resident

Source: Property Site Read Property Manager's Response

Hi Leroy, thank you for your kind words! We are so glad to have you as a resident and appreciate all your feedback. I will be sure that the Eagle Ridge team get's a copy of your wonderful feedback. Take care!

Posted On: 4/26/2019

Staff is the reason I stay.

The staff here is very helpful. They have gone above and beyond for me. They get things done fast, they are polite, and most importantly, they make me feel comfortable. That is the reason I call this place home.

By: Gunther Verified Resident

Source: Property Site Read Property Manager's Response

Hi Gunther, thank you for posting and letting us now you are enjoying your home with us at Eagle Ridge. We appreciate the 5-star rating and I will be sure to pass your positive feedback on to the Eagle Ridge team. Take care, Weidner Customer Service

Posted On: 4/26/2019

Cannot thank you enough.

The people in the office have been a godsend to me. They are amazing and they do their best to take care of my needs as soon as they arise. Zac is a great manager. He has been my friend through a very hard time in my life. The maintenance guys are quick to fix everything and they are so polite. Thank you for a great environment Eagle Ridge.

By: Will M. Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Will. We appreciate you taking the time out of your day to let us know how much you are enjoying being a part of the Eagle Ridge community. We are so glad to have you as a resident and look forward to hearing from you again in the future! Take care, Weidner Customer Service

Posted On: 3/28/2019

Friendliest Staff and Always Amazing Service!!

I love Eagle Ridge. Mainly because of their awesome new staff. The manager, Zac, is incredible and takes care of anything and everything. The leasers are quick to offer help and are as friendly as they could be. The maintenance staff is also just fantastic. They are timely and are always so nice and energetic. Eagle Ridge is the place to be!

By: Ellen Verified Resident

Source: Property Site Read Property Manager's Response

Hi Ellen, Thanks so much for the feedback, we appreciate hearing from our residents! I am glad to hear you like calling your community home. I will be sure to pass along your kind words to the team! Thanks again!

Posted On: 3/16/2019

Eagle Ridge staff is the BEST!!

Zac Partin & all of the staff here are awesome. Zac goes above & beyond to take care of our community & all of its residents. Ken Markham does an outstanding job taking care of all of our maintenance issues. Tina Gonzales is amazing at keeping our buildings clean & nice. Julie & Shaylynn are always friendly & positive, as well as attending to matters in a very timely manner. The entire staff is professional & strive to make our homes nice & our community a wonderful place to live. I am very happy here and have Zac & his entire staff to thank for this enjoyment. I would highly recommend this property to anyone looking for a great place to call home. It’s the fabulous people here at Eagle Ridge that make it such a fantastic place to live. All of the staff here at Eagle Ridge are truly the very BEST!! I would like to thank ALL of them for all of their hard work & tremendous efforts on behalf of the residents here at Eagle Ridge.

By: Michelle Mitchell Verified Resident

Source: Property Site Read Property Manager's Response

Hi Michelle, thank you for your post! We are so glad to hear how awesome the Eagle Ridge team is and will be sure to pass your kind words along to them. We appreciate the recommendation as well and once again thank you for your feedback! Regards - Weidner Customer Service

Posted On: 3/15/2019

I Love This Place

I have lived here for over 10 years and just recently, they have made some changes that make this place such a good place to be. The complete staff is incredible and friendly. I want to stay for the remainder of my time!

By: Gunther Verified Resident

Source: Property Site Read Property Manager's Response

Hi Gunther, thank you so much for the great feedback! We are very glad to hear how much you are enjoying being a part of the Eagle Ridge community. We are glad to have you as a resident and hope to hear from you again soon. Take care - Weidner Customer Service

Posted On: 2/2/2019

Home

The office staff at Eagle Ridge is amazing. They have helped me through a hard time in my life. They are truly friends. Zac is friendly and willing to help me out no matter what. This is home to me. Thank you.

By: William Massey Verified Resident

Source: Property Site Read Property Manager's Response

Hi William, thank you for your feedback! I agree that the on-site team is fantastic and am happy to hear of the items you liked. I will be sure to pass along your feedback to the team as well so that they may know of your kind words. Take care - Weidner Customer Service

Posted On: 10/8/2018

lots of maintenance issues

the apartments are old- I get that. but since moving in a month ago, I have had 6 different maintenance issues- not little things either. AND have not been solved in a timely fashion- I have to call in for it to be given attention too, online requests are not priority.

By: Jordan Norman Verified Resident

Source: Property Site

Posted On: 9/1/2018

Review of Eagle Ridge

mostly quiet good staff and maintenance people building showing it's age hallways and carpet need replaced and updated and way to many people don't clean up after their dogs and many don't have dogs on leashes

By: James Wilson Verified Resident

Source: Property Site

Posted On: 8/3/2018

Expensive - you pay for the security and location

Try not to deal with Julie if you can avoid it - she is rude. Zac seems to be a good manager, although new. Apartment building designed well, with firewalls between units. There are security cameras at entrances and in garage. Love the location with view of Pike's Peak. Neighbors respect the noise curfew between 10 pm and 8 am, and it is a pretty quiet neighborhood. The building interior is getting shabby, rundown, dirty. Concrete slab in garage is cracked and jutting up. They are slow to replace anything, just do temporary fixes. My rent has doubled in 6 years. Watch out if you go month-to-month after your final lease term because they still want 30 days' written notice or they will charge you 30 days from written notice even if you move out the day your lease is up - this is not clear in the lease, in my opinion, unless you know to look for it carefully.

By: Marcia Rotty Verified Resident

Source: Property Site

Posted On: 7/17/2018

If Weidner Cares.. Weidner SHOULD listen TO ITS RESIDEN

If someone were to ask what it was like for us to live at Eagle Ridge I would have to say a horrible expierence. TOM was the only person holding Eagle Ridge together, if it weren't for Tom property manager Weidner would be closing Eagle Ridge down. The location and the lease property manager was the only reason we stayed as long as we did. a year He is the backbone to this place. We couldn't have moved out at a better time because we found out the day after we moved he was sent to a different property. If they cared as much as they do about Eagle Ridge as they do Camel Back people might actually condsider living there. 5 residents were moving out the SAME month as my family due to horrible living conditions in the apartment. Sadly you are over charged for rent and everything you are investing into rent doesn't get invested into the building, nor the apartment whatsoever. Like the hot tub- never worked intercom system - our building was the only one not fixed, we were told the wiring in the entire building was ruined YET WE PAY 1000 a month for rent and our money isn't being invested ANYWHERE except for supplying food occasionally for the residents. WE COULD CARE LESS ABOUT THAT THOUGH. The garage door is broke 50 of the time. I lived there for a year and the boiler system is very poorly maintained if you like being scolded then be my guest..our intercom system was out the ENTIRE year which leads to us having to go outside and downstairs every time we had a guest VERY ANNOYING. And the apartment complex as a whole was very trashy, SMELLY and not well maintained. The cleaning lady didnt speak one bit to residents and had a poor attitude EVERYDAY. You can literally see where she stops cleaning up the walls in the elevator. Streaks You can tell her 30 years as a cleaning lady for Weidner IS getting the best of her. Doors have kick prints all over them, smells like 100 animals live in the complex. not over exaggerating You can't walk aroun

By: Lauren Young Verified Resident

Source: Property Site

Posted On: 7/1/2018

It is a very nice place

It was a pleasure living here.

By: Austin Carpenter Verified Resident

Source: Property Site

Posted On: 7/1/2018

I am a senior living alone and I feel very safe here.

I've been at Eagle Ridge two months now. The management staff and maintenance staff are really responsive, friendly and professional. I chose Eagle Ridge over other apartment communities because of it's security features garage parking, secure entrances to the building, elevator were important to me. I love seeing the deer and rabbits every day as well. For the most part, residents have been friendly and courteous too.

By: Catherine J Johnson Verified Resident

Source: Property Site

Posted On: 4/3/2018

A few fixes needed but overall, I am satisified.

I often hear my neighbors activity and worry about being overheard or noise complaints due to my active lifestyle. I realize these are old buildings but some upgrades and insulation are desperately needed. The price is a little high for the outdated appearance internally and externally. The apartment layouts are comfortable and cute. The community is friendly and the staff extremely helpful. Overall I am satisfied.

By: Kimberly Mallett Verified Resident

Source: Property Site

Posted On: 3/31/2018

Good deal, not too shabby

A very nice place to live.

By: Robert Rossman Verified Resident

Source: Property Site

Posted On: 3/25/2018

The exterior is beautiful

We have enjoyed being here for last three years2015-2018. When we first got here management was absolutley wonderful,as well as maitnence during our first year. Ever since then quality of the company has gone downhill, and management now is horrible. They are not personable at all , and always take forever to fix stuff in our apartment. It's always such a hassle. They spend more time putting stickers on cars for parking, which is horrible ,Then worrying about the residents needs and satisfaction

By: Brett Stansbury Verified Resident

Source: Property Site

Posted On: 3/12/2018

Friendly Leasing office, great Location but sometimes c

"The staff at the leasing office are very helpful. The location is very convenient with neighborhood store and great views of the mountains. But my neighbors on the top living in Apt 210 is just too loud. She watches TV very loudly every day morning in-between 5 45 Am to 8 00 Am. Thus making my mornings hell on earth."

By: Ranga Korivi Verified Resident

Source: Property Site

Posted On: 2/15/2018

Poor

Don't bring your service Animal into the main building gym, for the maintenance men will complain to managers and explain that they have all been bitten by your animal, and then they will precede to rudely kick you out without even listening to a word you have to say while you are working out. No manager has spoken to me about my animal and they were all here today... I just didn't want a seizure to occur while exercising but I guess now that I am not allowed to have my animal sitting in the corner while in the gym, I will allow the maintenance men to deal with the emergency situation after it happens Did you know you are not supposed to pet service animals while they are working, therefore you should not be bitten... Did you also know that you are not allowed to kick someone out of a building because of a service animal Thank you for the absurd rudeness you have shown me today, I will make sure to never use your gym again.

By: Haley Whitesides Verified Resident

Source: Property Site

Posted On: 1/5/2018

I like it.

The area is nice. It's not far from I25. I think parking stickers is something they should start looking into. I know first come first serve but sometimes you see random cars. Yes people move in and out but you can still figure out if they live there depending on the number of time you see their car. Although you have to play frogger, I love the fact that the grocery store is just across the street. Elevator is a plus. It helped us a lot on moving in. We do not have to go outside to take out the trash. I really like the apartment.

By: Terry Surgick Verified Resident

Source: Property Site

Posted On: 12/28/2017

Clean, Old, Bigger than expected.

You will always feel like you're living in the 1980's. Decent living conditions for what you pay for.

By: Kyle Gates Verified Resident

Source: Property Site

Posted On: 12/28/2017

Beautiful

This place is great especially if you like the outdoors. All shopping amenities are nearby as well.

By: Jay Hamlin Verified Resident

Source: Property Site

Posted On: 12/1/2017

It is nice but isn't worth the price that keeps increas

For the most part it is a quiet community and it is a good starter place for someone. The only down fall is it takes forever for a work order to get done and the water in the building is very sporadic from hot to cold.

By: Samantha Jones Verified Resident

Source: Property Site

Posted On: 10/29/2017

Fantastic Staff, Great Area, Older Apartments But Nice

Eagle Ridge Apartments are older, but have been well kept over the years. Fortunate to have a fantastic view from my apartment. Staff is fantastic Amenities e.g. fitness, sauna, courts, pool are a plus. Great area, the Safeway across the street is like having a grocery store in your basement.

By: Dylan Ginn Verified Resident

Source: Property Site

Posted On: 10/5/2017

needs work

for what I'm paying for rent, it really isn't worth it....many of the security gates and doors are broken, place really looks run down from when I first started living here 5 years ago

By: Brian Hubbard Verified Resident

Source: Property Site

Posted On: 10/2/2017

Staff is great, neighbors not so much

The staff is wonderful but the neighbors are extremely disrespectful. I've had issues with someone wrecking into my car, full trash nearly every other week and neighbors just stacking it up in the door area disgusting , we've had issues with people using weed, cigarette smokers smell coming through so I can't open my windows in the evenings, people not picking up their pets waste in the yard, and neighbors breaking into the old washing machines to steal coins, and just breaking the new machines they installed by mishandling the plastic dispensers and people leaving dirt paper concrete material leaving the inside of machines leaving a mess. People leaving a mess in the laundry rooms, discarding old furniture in the main entrance, leaving trash everywhere and not picking up after themselves. People stealing the batteries from the gym's TV remote, breaking the new equipment leaving stuff out on the floor. Children constantly go into the pool and then play on the machines unattended and make a mess in the gym. Living below is awful because you constantly hear walking around and their dogs running back and forth and barking at all hours. It's unfortunate because the staff is really wonderful and helpful but the neighbors are all a nightmare. Would not recommend.

By: Amy Montoya Verified Resident

Source: Property Site

Posted On: 9/28/2017

Too much noisy and most of the fixtures are old and has

Yes

By: Stanly Samuel Verified Resident

Source: Property Site

Posted On: 9/3/2017

Family Freindly

Great place to raise a family. Nice neighborhood, nice neighbors, great staff, and a beautiful scenery.

By: Deshawn Steeley Verified Resident

Source: Property Site

Posted On: 9/1/2017

Love Eagleridge

I am enjoying living here. It is clean, safe and wonderful folks. My neighbors are so nice and my time here so far has been just great.

By: Janet Blanshine Verified Resident

Source: Property Site Read Property Manager's Response

Hi Janet,Thank you for taking the time to post about your experience at the Eagle Ridge Apartment community. We are thrilled to hear that you are enjoying living here. We hope you will spend many more happy years with us.Take care,Weidner Customer Service

Posted On: 5/28/2017

Nice, but overpriced unjustly

The administration stays out of your business which is nice, but they are slow to respond to any messages or take care of problems with the facilities. They annually bump up the rent and you receive no increase in amenities or quality of care. Plus, there is no parking do not let them tell you otherwise .

By: Kyran Lamczyk Verified Resident

Source: Property Site

Posted On: 5/7/2017

The apartment is OK

At this point I probably would not recommend this complex to a friend. In the first couple of weeks of me being here I had some of my stuff stolen from my garage space. About a 1000 worth of my possessions was stolen while I was in the process of moving them up to my apartment. Yes it was taking me time to move them up, between working and trying to get settled. I can not leave my sliding glass door open because someone in one of the apartments around me smokes pot and it comes into my apartment. A couple of times I have gotten off of the elevator and the smell of the garbage shoot smelled like someone throw up. It smelled bad.

By: John Stepan Verified Resident

Source: Property Site

Posted On: 4/4/2017

Needs better management

If someone were to ask what i like around here since i live here Id say nothing because I'm paying for a raising rent when the hot tub hasn't worked for more than a year. Not too mention that they leave vacant room's light's on to rack up the power bill..and also that there are TWO power bills

By: DeAnna Leiting Verified Resident

Source: Property Site

Posted On: 3/21/2017

Spacious Apartments, Great Area, Wonderful Staff

I moved to CO from PA in February had a difficult time finding an apt that met my standards while still affordable. Eagle Ridge was slightly higher in rent than what I was looking for, but I'm very happy to have decided to move in here I've seen my fair share of negative reviews on EVERY apartment complex I looked at, and took a lot of them into consideration so I really wanted to write how much I enjoy living here by leaving a positive review. Eagle Ride is located in a perfectly quiet safe residential section in COS, so 5 5 for neighborhood. It's conveniently located across from Safeway although they're expensive , and an amazing Thai food restaurant, NaRai. The 1-bedroom apts are spacious nicely kept, even though it's an older complex. I had some problems with my heater when I first moved in in the winter, may I add , but maintenance came right away and fixed my work orders the day I submit them or next day. Although these apts are not the most updated, they're completely livable I love it here. The staff has been nothing short of helpful kind. And the same goes for the residents that live here I've never had a problem with neighbors or other residents. My girlfriend's wallet was lost in the hallway of my building and someone returned it to the main office with all items still in there. The people here are really great many of them have dogs which is a bonus for me because they're so damn cute. The complex is set up conveniently with parking near the three different entrances to my building so parking isn't usually an issue. Overall I would absolutely recommend this complex to anyone

By: Sara Brace Verified Resident

Source: Property Site

Posted On: 3/3/2017

I love living here. It is clean, comfortable and safe.

Everything is so convenient and the people who work in the office are friendly and efficient. The view of Pikes Peak is magnificent.

By: Therese Kelly Verified Resident

Source: Property Site

Posted On: 2/9/2017

Average.... ok for the price

amenities and location for the price are good

By: Chava Carter Verified Resident

Source: Property Site

Posted On: 2/6/2017

great

Quiet place to live. Management always responsive to concerns. 11 year resident, stay because value carefree living, can build anywhere, anytime but single and Eagleridge makes for stress free living situation. very easy.

By: Scott Deruiter Verified Resident

Source: Property Site

Posted On: 1/1/2017

Love the garage and elevator and locked access entry

Needs more handicap spaces

By: Judy Freese Verified Resident

Source: Property Site

Posted On: 1/1/2017

Very respectable apartments

These apartments are in a great part of town and quite well maintained.

By: Ernest King Verified Resident

Source: Property Site

Posted On: 12/26/2016

it is a very nice property with responsible kind staff

"its quiet and clean the office staff is awesome the water bill is outrageous there's dog poop everywhere its poorly insulated"

By: William Moore Verified Resident

Source: Property Site

Posted On: 11/29/2016

apt review

"I loved seeing the wildlife outside my patio door. I also feel safe as long as the lights on are on at night. apt is nice and roomy. The apt is cold in the bedroom but am using my space heater on high to keep the room warm. Is it possible to rent garage parking for two months Thanks "

By: Joan Talbert Verified Resident

Source: Property Site

Posted On: 11/1/2016

Good but not great.

it's an excellent location but the appliances are very old and need to be replaced. Also, my bed room is very hot, the main hot water pipes run through my closet and bath room so it causes the temp to rise to an uncomfortable level.

By: Jorge Gonzalez Verified Resident

Source: Property Site

Posted On: 10/12/2016

It is a very comfortable place to live.

"Everything is wonderful here as far as the staff, location, maintenance, landscaping, building , and community as a whole. Only nuisance is the pot smoking neighbor downstairs and the annoying barking dog on the first floor, but that is on them not you."

By: Chad Magruder Verified Resident

Source: Property Site Read Property Manager's Response

Hello Chad,Great to hear that you are enjoying your residency at the Eagle Ridge Apartment Homes along with the location. If you are experiencing any issues with smoke or noise, please be sure to connect with the on-site team so that we can work toward improvement for you. Thank you for posting your feedback online and for choosing to make your home here with us at a Weidner community.Kind regards,Kristie - Weidner Customer Service

Posted On: 9/18/2016

Quiet area, clean, respectful staff.

"Older building, with older appliances, floors, carpet and kitchen cabinets.. Dog poop is all over the grounds otherwise its very clean. Nice office and maintenance staff. I have only lived here a short time so my review is limited."

By: Cathy Moore Verified Resident

Source: Property Site

Posted On: 9/2/2016

Review of apartments

Great location, however, the staff's ability to complete their duties seems to be hit or miss depending on what employee you are working with and what time of day it happens to be. Sadly, persistence is the only method I've found to ensure issues get resolved..... the squeaky wheel gets the oil.

By: Jennine Smith Verified Resident

Source: Property Site

Posted On: 9/2/2016

Weidner Review

Overall the apartment is comfortable to live in and is kept up well by friendly staff. My biggest complaint, however, is that the ceiling is too thin and allows too much noise from the upstairs neighbours.

By: Mark Fortner Verified Resident

Source: Property Site

Posted On: 9/1/2016

Great Place To Rent

I have live all across the United States.... a lot of apartments, but I can honestly say this apartment has gone above and beyond

By: Carol Kessler Verified Resident

Source: Property Site

Posted On: 8/27/2016

Apartments are old and rundown

Great location

By: Randall Thompson Verified Resident

Source: Property Site

Posted On: 8/21/2016

Good, hot water issues

Back in June, the water in building 860 was totally shut off for almost an entire day. We were told they fixed the boiler everything would be ok. Last weekend on Sunday, woke up we had no hot water Then Saturday this week AGAIN on Sunday we have not hot water This is becoming a very big inconvenience...we have had plans each of those days can't even have a decent shower before leaving for the day. We still pay a high water bill can't even get service. Maintenance has been on it right away, but come on. Our rent went up at lease time we like living here but this is ridiculous. Can we get some kind of compensation, being a little of a months rent or something It seems to me we need an entirely new boiler first instead of them spending money on a new exercise room.

By: William Born Verified Resident

Source: Property Site

Posted On: 8/18/2016

Truly awful and terribly unacceptable

Living here was awful, the apartment was falling apart when I moved in and they charge you for EVERYTHING they possibly can upon move out. A paint touch up charge for spotless walls that never even saw a nail, a carpet cleaning charge for carpets that were already stained by their own admission upon move in. The hallways and stairwells are disgusting, they blew in cold air all winter long and took two months to replace the burnt out light right outside my door. The garage door was completely broken and was like so for 7 out of my 10 month stay so much for a garage. The children in the unit above me constantly dropped garbage off the balcony onto mine and onto the ground, were talking pillows, bags, KNIVES, papers, everything under the sun and the apartment never did anything about that either. Don't get me started on the awful staff who had no regard for customer service, they would curse around me when I was in there and didn't know their stuff. For the area of town this complex sits its unbelievable their standards are as such. This complex belongs on airport somewhere. I wouldn't recommend this apartment to my worst enemy. I implore you, look elsewhere, anywhere but here. You will be sorely disappointed.

By: JESSE WATSON Verified Resident

Source: Property Site

Posted On: 8/2/2016

Great Place to Live

The size of the apartments are great and the balcony views are wonderful. Staff is professional and on top of apartment concerns.

By: Mary Jo Statom Verified Resident

Source: Property Site

Posted On: 7/30/2016

Awesome

By: Kierstyn Bennett Verified Resident

Source: Property Site

Posted On: 7/21/2016

It's not matching the value, location alone isn't worth

When checking online apartments.com a hot tub was listed. When coming to check the property in person, we were notified the hot tub was not going to be fixed due to an issue later found out too costly to locate a damaged pipe instead of new installation of one etc . The pool was advertised as heated and management confirmed, It has been over a month and a half unsure how long prior to our move-in that the pool's heater has not been functional. The pool is always cold when I go anywhere from 8am-7pm, even direct sunlight has had no affect . For the amenities, it helped justify the price but with other areas around offering the same for either less or same price with same location.....it's hard to understand how certain amenities aren't being repaired and sticking to what's promised. Also, gym equipment is outdated some equipment needs repairs to the point elliptical pedals are loose, equipment unable to adjust either weights or heights . The part of security with each building having only 1 non-duplicate-able key to unlock, I was able to use my apartment key the one for my unit, one that can be copied and given to anyone to unlock my building door. Not even the clubhouse another building with a special key is ever locked down at night, anyone can come it. I can add more small details but in short, should've done more research and looking for the price being paid each month with what's being given in return. I'm an amenities type person and so far, it has been way below standard in that department and have the feeling I am just paying for location and a room which I could get more somewhere else for the price .

By: Steven Jarrell Verified Resident

Source: Property Site

Posted On: 7/2/2016

Excellent property

Great location and apartment. Nice people. The hallways look a bit dated but are kept clean. Concerns with maintenance on the main apartment doors on 870 - a self-closing mechanism has been missing from the West door for months and the door is often left wide open. The front door has been unlocked for days and the lock mechanism has been removed. Anyone can enter the building and therefore, garage. Not good.

By: Brian Reardon Verified Resident

Source: Property Site

Posted On: 6/16/2016

Eagle Ridge is Fabulous

I LOVE the area, it's conveniently close to trails and I can walk across the street to get groceries, a bottle of wine, or great mexican food The staff at Eagle Ridge are such a great team, hard working and pleasant to be around.

By: Tomi Oakley (emp) Verified Resident

Source: Property Site

Posted On: 6/12/2016

Get what you pay for. Slumlord management, despite love

"If you're looking for an apartment, go elsewhere. No matter how appetizing the Craigslist ad's Move-In Special rent is, you're not getting anything more than a glorified, extended-stay motel. Want to hear some domestic violence This is your place Paper-thin walls, floors, and ceilings ensure you'll hear every time the man above you screams at his live-in girlfriend that she's stupid. As an added bonus, you'll hear all of her sobs, too is rotten, but just covered up with some paint. The appliances look like they're closing in on 40 years old. There's a light on the balcony that you cannot control. It will simply burn all night, every night, as if there's some contract between Eagle Ridge and the electric company. The shower tub from the unit above routinely leaks down into the bathroom, despite multiple requests - and even attempts - to have it fixed. On the bright side, it can help you save on your water bill - if you don't mind bathing in your neighbors' sloppy seconds. But that will likely be offset by having to share the utility bill for the common hallways. You may think it's nice to have the added security of interior hallways, but you're paying for it with your portion of the gas bill. This isn't too much of an issue in, say, June. But when it's 16 degrees and the glass doors to the hallways are shattered, it can get expensive. Looking for a professionally-managed company You won't find it at Eagle Ridge. While they employ some very nice people in the main office and on their maintenance team seriously, lovely people to deal with , you're moving into a place run by slumlords. Hot water for the entire building goes out for 48 hours Not important - they'll get to it when they get to it. And don't bother trying to get your deposit back. That money is as good as gone the minute you move in. You won't hear from them on move-out. Three weeks later, you'll get an email look"

By: Miles Cottom Verified Resident

Source: Property Site

Posted On: 6/1/2016

Great experience

My husband and I have lived here for 4 months now and have loved it It is a bigger complex than we are used to, but if there is no parking in front I know i can find a spot on the side of the building.So parking is never an issue The most noise I hear is dogs but that is to be expected having so many other neighbors

By: Angela Apodaca Verified Resident

Source: Property Site

Posted On: 5/24/2016

The neighborhood is incredible

The property is so beautiful with so much wildlife it's like living in park. Our building shows its age a bit but with the fireplaces and the well groomed grounds it's easy to over look. The staff is extremely friendly and helpful always and the fact that they are also your neighbors brings comfort. I always recommend this property to people looking for a nice place to live.

By: Jesus Arana Verified Resident

Source: Property Site

Posted On: 5/3/2016

Love the community

This is a great place to choose because of the neighborhood, quality of living and wildlife appeal. I love seeing the deer out of my window on a regular basis

By: Tana Isgar Verified Resident

Source: Property Site

Posted On: 5/1/2016

Could be a little better for the cost

It is quite and convenient to other areas in colorado springs. close to the highway so you can get to denver quickly. Could have better upkeep for the price. Sometimes can smell the smoke come through the vents from the neighbors who smoke. Friendly people.

By: Jena Viesselmann Verified Resident

Source: Property Site

Posted On: 5/1/2016

Safe, secure, friendly, convenient place to live

I like how secure the buildings are. You have a buzzer system for any guests. Optional garage options available and a nice dog walking area. Safeway is across the street, but other than that it is in a residential neighborhood, so more houses with families around, I like this atmosphere. Relaxing and a safe place. You can see the mountains from here and is close to everything you need. Staff is very friendly and helpful. Great place to live. The apartment layout is nice as well.

By: Sara Rusgrove Verified Resident

Source: Property Site

Posted On: 4/6/2016

Convenient area, management is horrible

I moved here from out of state, on the way here they called to tell me my apt had been rented out. Had another apt ready for me, but having to get new change of address delayed my mail for months. Dark n depressing apts, only one window. When maintenece is needed, they are very slow, had a 3 week flood in my apt, they painted it but no clean up n hence mold. It's clear this wasn't the first time. The pipes rattle so loud its impossible to get a good night's sleep, I was told it was handicap accessible, its not. Beautiful location, old, outdated and overpriced. Hot tub hasn't worked since Ive moved there and all the neighbors I've met have agreed this place is managed terribly. Do not move here

By: Amber Schwenn Verified Resident

Source: Property Site

Posted On: 4/1/2016

Great place to live

Beautiful scenery, spacious apartments, wonderful friendly staff. They even have a dog park

By: Brittany Eisenhauer Verified Resident

Source: Property Site

Posted On: 3/12/2016

It is well located and a pleasant place to live.

People are friendly, I enjoy my views, it is well located, and it is worth it to live on the pond.

By: Edwina Houlmiere Verified Resident

Source: Property Site

Posted On: 2/2/2016

Gone Down

The property condition and management has unfortunately taken a turn. While very nice, management has done little till recently to resolve issue with apt until last week, and still have issues with ceiling. The same issue has been open since Thanksgiving, there has been no real apologize for the issue nor monetary compensation on apt for living with issues these past few month due to there lack of expertise. For a apt. complex that wants to set pricing so high to be inline with other properties in area they need to do a better job in maintaining and updating facilities. At one time i would recommend property but at this time i will pass, the location is great, but i will have to rethink whether to renew come lease renewal especially for what we pay here.

By: Jacob Figueroa Verified Resident

Source: Property Site

Posted On: 1/30/2016

Great Place to Live

I have lived here at Eagle Ridge since 2009. It has been a great experience. I have never heard my neighbors. I have had only two reasons for repair and in both cases maintenance came either that day or the very next. The office staff are also very friendly and have always answered any questions I have had. I would highly recommend Eagle Ridge as a great place.

By: Katherine Moore Verified Resident

Source: Property Site Read Property Manager's Response

Dear Katherine, thanks for the great review; we will share it with the on site team and their managers as well!

Posted On: 1/26/2016

Great community in a great neighborhood

I love the community. It's very safe and friendly here, and the rent may be a little higher than other places, but it pays for itself with the staff and the neighborhood. I have never had to worry about security here, and the residents and staff are very nice. I won't lie, I absolutely love having indoor trash chutes. That's wonderful in winter. My only issue is the parking. I work nights, so when I get home, there are absolutely no places to park in the front of the building, and I have to park in back and circle to the side door. Indoor parking is just out of my price range and not worth it. Great place to live.

By: Rachel Decker Verified Resident

Source: Property Site

Dear Katherine, thanks for the great review; we will share it with the on site team and their managers as well!

Posted On: 12/2/2015

Beautiful area, overall a good place to live

The quality of the apartments to me has dwindled, although I love living here. I think it's a little pricey for the size of my apartment, but I pay it because of the area. I love that I see all kinds of dogs, mine being 60 lbs, it's nice that this is never something I need to worry about. Staff are very friendly. Common areas Foyers in each apt building amd applicances in apts could Most definitely use an upgrade. I have never had any problem besides minor maitenance issues.

By: Brandi Mitchell Verified Resident

Source: Property Site

Dear Katherine, thanks for the great review; we will share it with the on site team and their managers as well!

Posted On: 11/13/2015

Good scenic living

A mix of different ages.

By: Jeremy Brown Verified Resident

Source: Property Site Read Property Manager's Response

Hi Jeremy, Thank you for the feedback. I will be sure to pass this along to the team. Take care, Wendee - Customer Service

Posted On: 9/23/2015

Terrible place to live.

Neighbors appartments smell like stale cigarettes with such an aroma it carries into my appartment.

By: Alan Murphy Verified Resident

Source: Property Site Read Property Manager's Response

Hello Alan,My apologies that you are experiencing an issue of this nature. Let's connect at your earliest opportunity to discuss what sort of options we may have to help with the situation. I can be reached at 855.411.9343 or via email at [email protected] regards,Kristie - Customer Service

Posted On: 8/22/2015

Good view, poor service, and smelly carpet.

They were good about the process of getting us our apartment. And the apartment itself is quiet and peaceful with a great view. However the first floor of our building has smelled awful since we moved in months ago... the door to the fitness center has no lock on it as of now, and the office felt fine charging me for a mistake they made. I was told I could have my own renters coverage and not have to pay for the one they use if I could provide them with documentation of said coverage. I asked my provider for documentation, provided it to eagle ridge, they thank me and say this will do just fine. Months pass, and suddenly I'm billed because apparently the document WASN'T fine, even though it outlines the same coverage I have they say it was only a quote, and I have to pay for there coverage as well as mine. Supposedly cleared up now, but. The oversight they made should not be my obligation... poor customer service

By: Paul Lootens Verified Resident

Source: Property Site Read Property Manager's Response

Hello Paul,I am happy to hear that the lock has been replaced and that the carpets have been cleaned in your building. Please do keep us posted if you have any additional needs moving forward. Thank you for providing feedback and for giving us the opportunity to improve. Kind regards,Kristie - Customer Service

Posted On: 7/20/2015

Filthy, falling apart, poorly maintained, did I say fil

It is an embarrassment to live there. It is disgustingly filthy and the intercom system hasn't worked the whole year I've had my lease. Promises of maintenance service went ignored for 7 months. I haven't been there for the last few months of my lease agreement because the hallways garage elevator walls etc are too dirty and out of my comfort zone.

By: Karen Trinco Verified Resident

Source: Property Site Read Property Manager's Response

Hi Karen, this is Wendee from Customer Service. Thank you for the feedback and giving us the opportunity to improve. I have looked into your concerns and found that anytime a work order was put in it was completed, As of today there are not outstanding work orders. Our housekeeper takes pride in the hallways and buildings. They are maintained on a regular basis. When the team is aware of any issues they are on it. If you would like to discuss your concerns in greater detail please call me at 855-411-9343 or email [email protected] Hope to hear from you. Take care, Wendee

Posted On: 7/18/2015

I would not recommend this place.

"The apartment itself very nice and modern with the exception of the kitchen appliances. The drug policy in the lease is a joke. We lived across from a mother and her heroin addict son. Cops there numerous times in first 3 months. We complained constantly. When nothing was done we just lived with it. He finally left for a month and came back with same issues. Office staff said they thought it was over since we stopped complaining. There are pot smokers everywhere and nothing done, but letters sent to everyone in building. My kids 12 17 even had adults from different buildings offer to buy them pot and alcohol. After living there for 6 months we realized there is a lot of undesirables for the area of town it is. I think with the proper staff in the office and consistency with all staff it could be better, but it was a joke when we finally moved out. Nosy intersection everyday. Garage doors seemed to be broken more than working properly. Parking is very limited. It would be nice to have one designated spot as some families have 2 - 3 cars leaving families with 1 without a place to park unless you want to pay for the garage that is 1 4 used. Maintenance staff was great when we moved in, but 10 months later they are rude and unapproachable. Some people pick up after their animals others don't. Heat is on in hallway in summer and A C is on in April May. Utilities are outrageous. Was paying over 200.00 for all utilities including separate electric bill . I moved into a new place and pay 1 2 of that electric is the same, so all of the decrease came from apartment utilities charges . So being conservative on your usage does not matter. You pay for your neighbors over usage. They do try to make it a community atmosphere with pot lucks and different gathering for everyone. I would have rather had more effort put into cleaning the place up and following through on policies than being everyone's friend. "

By: Shannon Welp Verified Resident

Source: Property Site

Posted On: 6/1/2015

Comfortable, quiet, nice view and location.

Friendly staff, many living on-site, provide a personal touch that makes all of us feel like one large family.

By: Jeff Chizek Verified Resident

Source: Property Site Read Property Manager's Response

Hello Jeff,Thank you for taking the time to post a review regarding your experience with us. It is great to hear that you are enjoying your home and that the staff plays a key role in the comfort of the community. Kind regards,Kristie - Customer Service

Posted On: 4/30/2015

Poor management

Terrible. The pipes bang up to 80 decibels all day and all night. Multiple requests have been made over 7 month period. they just close out the request with no solution. They do not return messages. I had no heat through November and December.

By: James Sieffert Verified Resident

Source: Property Site Read Property Manager's Response

Hi James, this is Wendee from Customer Service. Thank you for the feedback and giving us the opportunity to improve. I have been in touch with the team and they let me know that you all have been in communication regarding your concerns and that you seem fine with the fixes.Take care, Wendee